1. Full house
This type of service is a price for the job, basiclly if you want the crew to stay to complete an areas as much as they can within their ability then you book a flat rate.
2. Customized flat rate
Customized flat rate have the same rules as the full house, although for this type of service you decide the areas you would like to include rather than selecting for your whole house to be included.
3. Hourly Service
A service where you pay for the amount of time the crew completes within your service with no additonal fee's.
4. Window cleaning / blinds
Windows and blinds are charged additional. You can not include it within your hourly service. And of course the flat rate, well everything you add to your flat rate service is extra charge. You may check the cost for the windows and blinds online.
5. Carpet shampoo
We do not provide steam cleaning only carpet shampoo. We shampoo the carpet and then we extract all the dirty bacteria. Our services provides two commercial machines to complete the service.
6. Commercial Janitorial Services
Yes, we have how to guides in our Support section and we also offer personal training via our support plan. If you are interested in 1 on 1 training options, just fill out our contact form and we will be glad to speak with you.
7. Waxing and stripping
We do provide waxing and stripping but you'll need to call to get an estimate by phone or if it is nessessary an estimate in person. Depending on the size you provide to us over the phone.
How do i reserve my appointment?
Customers who have a subtotal less than $300.00 will only be required to complete a deposit of $35.00 to reserve their appointment.
Refund - deposit to reserve my appointment
$35.00 deposit requirement is non-refundable unless:
Refund - after services were completed
We do not provide any refunds when labor services that have already been rendered. The client must complete full payment once the services have been provided.
When the client is under contract the clients form of payments will always be included within the contract. Call 209-910-3627 if you having trouble finding the form of payment section.
Commercial services - payment
For clients who are provided services in Commercial properties, will still have to complete a requested deposit, and in additon will be requred like any other client to complete full payment on the day of the cleaning.
Forms of payment we accept
We accept credit cards only no debit cards. If you can't provide a card to complete payment, you can complete payment with the crew by cash. We do not accept checks, unless your under contract or have had services with us over 2 months, with a record of good payment.
Forms of payment we don't accept
We do not accept online payment, checks, or gif cards.
We have recurring auto-pay you can have if you are too busy to complete your payment on time, and would like to avoid any additonal fee's.
Discounts are provided online on our website, social websits, and advertisement. When booking or wanting to set a special you saw online. Make sure to screenshot the image, and send it by email or have it on site when call us by phone.
Two special discounts
You can only book one discount per job. You can not add two discounts to one service job. For example if there is a special discount for a full house yet you also want to include a 10% discount for being the first time you get services with everything included you can not include that 10% discount to your service. You can only choose one.
Discounts on the day of the cleaning
You can not book for a regular service and then choose to ask for a discount provided online on the day of the cleaning, mid-way, or at the end of your service. You must provide a 24 hour notice to book a special provided to clients online.
Estimates are provided to you online, but if you require an estimate in person and you are not located in Stockton Ca there is a fee of $35.00 to provide you an estimate in person. The $35.00 fee will be discounted from your subtotal if you decide to choose us.
You can check us out on Facebook to check our reviews or check us out on yelp, angies list etc..
Are you bonded, insured also licensed?
We are bonded, insured and licensed.
Best recommended for Residencial services
Best recommended for the client to get when getting services for the first time is a flat rate service. It has many benifits so the client doesn't have to worry about being their on the day of the cleaning.
Do we provide additonal cleaning supplies the client request?
No, we provide general cleaning supplies within our ability. Although if there is a selected supply you would like them to use in order for area have an extra shine or any of the sort. The client must provide any cleaning supplies they wish for us to use which we do not provide to complete the clients needs.
What if the client provides the cleaning supplies?
If the client has chosen an hourly service the cost per hour without supplies would be $45.00 per hour.
Can we provide the cleaing supplies and then add it on to the subtotal?
No, if the client wished to provide a selected supply to complete their needs. The client must provide the cleaning supply, and will be responsible for the supply provided to the crew.
What dose the client need to provide?
It's up to the client but for starters we have included cleaning supplies which are the general must need for a good clenaing. Some supplies provided below are not included to our service but if you decide to include it, it would help the crew finish the service faster and better. 4 of everything below.
What happens if the client doesn't provide enough supplies?
Your time once it starts can not stop unless they need to take a lunch break. You must be responsible for the crew to be provided enough supplies and the correct supplies in order for them to do a good job. If they start and they need more supplies, your time will continue and it will not stop. To pervent this, please provide enough supplies.
Can the price decrease if the condition of the home is very clean?
The price for a flat rate will not change if the condition is better than expected, if your home is very clean its best recommended you only include the areas which are not cleaned. All prices online are starting prices, which means it starts at the price range and it will either stay or increase if the condition is worse than before.
Can the price be changed back to an hourly service even if the flat rate has already started?
No, once you have chosen a flat rate the service will stay. You can not choose a flat rate and then at the end of the service choose an hourly serivce price. If you insist you will be not be allowed to complete your payment at the end of the cleaning, but it will be required of you to complete full payment before the cleaning starts.